Shipping Turn Times
Turnaround starts from the time the print ready file is complete and uploaded. If a job has revised files, is placed on hold, or is awaiting proof approval the turnaround starts from time the approval is given. Also note: All booklets/calendars will receive an electronic proof that must be approved before the start of turnaround and printing.
Our turnaround times refer solely to production. Once production is complete it may take up to one business day for orders to ship or be available for pick-up. Free delivery orders will be delivered on the next scheduled day for your zone (excluding the day of production). It is our goal to release all jobs as soon as completion of production allows. The last day of your turn-around is not a guaranteed "in hands" date.
Please note: Turnaround times are based on the producing facility time zone. Once production is completed, depending on production facility used, you can view your actual transit times HERE.
*We try and use the closest facility to your location, however certain products and volume determine facility location.
Our turnaround times refer solely to production. Once production is complete it may take up to one business day for orders to ship or be available for pick-up. Free delivery orders will be delivered on the next scheduled day for your zone (excluding the day of production). It is our goal to release all jobs as soon as completion of production allows. The last day of your turn-around is not a guaranteed "in hands" date.
Please note: Turnaround times are based on the producing facility time zone. Once production is completed, depending on production facility used, you can view your actual transit times HERE.
*We try and use the closest facility to your location, however certain products and volume determine facility location.
Will you ship to a PO Box?
No. Our shipping service, UPS, will not ship to PO Box addresses and therefore, we cannot ship to a PO Box.
Does Prints Done Right offer split shipments for the same order?
You cannot ship one order to two different places. For example, job number B55555-001 and B55555-002 will get a shipping address each but job number B55555-001 cannot ship to two different places.
What type of shipping do you use?
We currently only use UPS to ship our packages.
Can I use my own shipping account?
Unfortunately at this time, we do not offer that option. All orders must be shipped out using our shipping account.
If I am in Canada, am I required to pay the custom,taxes, duties, etc. on shipping?
No, Canadian UPS charges include all fees. See below for more details.
Ground Service:
We ship UPS Standard to Canada (ground) service directly to your door. Please allow 4-7 business days from the date your order is shipped. Duties (if applicable), fees and Canadian taxes will be included in your order total. There are no fees or taxes on orders below $20.01 Canadian Dollars.
Air Service:
We can ship UPS air service to Canada also. UPS Express service is a 1-2 business day service with a morning delivery commitment; UPS Express Saver service is a 1-2 business day service with an afternoon delivery commitment; UPS Expedited service is a 3-5 business day service with an end of the business day commitment.
Ground Service:
We ship UPS Standard to Canada (ground) service directly to your door. Please allow 4-7 business days from the date your order is shipped. Duties (if applicable), fees and Canadian taxes will be included in your order total. There are no fees or taxes on orders below $20.01 Canadian Dollars.
Air Service:
We can ship UPS air service to Canada also. UPS Express service is a 1-2 business day service with a morning delivery commitment; UPS Express Saver service is a 1-2 business day service with an afternoon delivery commitment; UPS Expedited service is a 3-5 business day service with an end of the business day commitment.
If I am outside the US and Canada am I responsible for paying UPS the custom fees (ie: taxes, duties, etc.) on shipping?
Yes. All international customers are responsible for paying the custom fees (ie: taxes, duties, etc.) to UPS upon receiving the order. 4over Inc. will only charge our customers for shipping fees.